From first call to safe arrival

Your RN travels one-on-one with the patient from departure to arrival — assessment and monitoring within the RN’s scope of practice, medication support when authorized, help with mobility and travel logistics, and calm advocacy and communication with your caregivers and providers along the way.

No. Island Nurse Companion is RN-led companion care for patients who are medically stable and cleared for commercial travel. It is not an ambulance, air ambulance, or emergency medical transport service, and doesn’t replace provider orders, airline medical clearance, or higher-level medical transport when that’s what’s actually needed.

Families dealing with memory loss or dementia, patients who need help navigating the airport or a wheelchair and transfers, anyone whose vitals or medications need monitoring mid-trip, and families who simply can’t travel alongside their loved one themselves.

Based in Hilo, serving inter-island travel across the Big Island, Oʻahu, Maui, and Kauaʻi, plus Hawaiʻi-to-mainland trips. Mainland destinations are considered case-by-case.

As early as possible — advance notice is strongly preferred, since planning can involve coordinating with the patient’s healthcare team, the airline, equipment providers, transportation, and the receiving facility or caregiver.

Complete the intake form, or call, email, or message on Instagram or Facebook with a quick question first. Every request is reviewed personally before it’s accepted.

Yes — one-on-one, door to door, from check-in through boarding, the flight, deplaning, and safe arrival.

Yes — coordinating equipment, boarding assistance, and safe transfers at every stop is part of the service.

Yes, when authorized and appropriate, within the RN’s scope of practice and in communication with the care team.

Every request is individually assessed. If a higher level of medical transport is actually needed, that gets said directly rather than accepting a case that isn’t safe.

Cost depends on the trip’s distance, duration, and level of support needed — reach out for a personalized quote.

At this time, we’re not able to accept Medicare. If Medicaid verifies coverage for transit and lodging, a discount can be applied toward your trip. Outside of that, all services are currently private pay.

Yes — personal and medical information is treated with the same confidentiality and care expected from any healthcare provider.